
Puravankara Limited
Enterprise Email Automation & Salesforce Integration for India’s Leading Real Estate Brand

Email deliverability rate achieved
Service interruptions post go-live
PDF generation via Salesforce triggers
Unlimited daily emails without restrictions
About the Client
Puravankara Limited is one of India's most admired and trusted real estate players, headquartered in Bengaluru. Founded in 1975, the company has a sterling legacy of building international-quality homes delivered on time with transparency over the past 49 years. The group is present in Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Kochi, Goa, Coimbatore, and Mangaluru. Puravankara has been recognised with many credible awards and accolades. The company, so far, has launched three prominent brands on the real estate map – Purva, Provident Housing, and Purva Land. Purva is recognised for its state-of-the-art luxury and theme-based projects, and its flagship World Homme Collection products reflect future homes with innovative technology.
The Problem & Challenges
Purvankara, a leading real estate company, faced the challenge of managing high-volume email communications with a broad customer base, needing to send unlimited emails daily for essential updates, offers, and legal contracts, often with large attachments that traditional email services couldn't support. They required a solution that could handle both API-based and SMTP email services to ensure smooth integration with their existing systems and future scalability. Additionally, the company sought email automation capabilities and dynamic PDF generation within their Salesforce environment to streamline communication workflows, increase efficiency, and provide personalized, real-time updates to their clients.
Email Service Provider
Identifying a platform that could support high email volumes, large attachments, and both API-based and SMTP services on one platform.
High Volumes of Emails
Managing large-scale daily emails without interruptions or limitations.
Integration with Existing Systems
Ensuring seamless integration with existing applications like SAP and Salesforce to enable email automation and dynamic PDF generation.
Email Deliverability
Maintaining high deliverability rates, avoiding spam filters, and ensuring timely email delivery.
Cost and Scalability
Balancing cost-efficiency with the ability to scale the service as the client's email needs grew.
Our Solution
Webkorps designed and deployed a comprehensive enterprise email automation solution tailored to Puravankara’s unique operational requirements. The approach combined the right technology selection, deep system integration, and careful configuration to deliver a platform that handles communication needs at scale, reliably, securely, and cost-effectively.
Selecting the Right Provider
Chose an email service provider offering a unified platform that supports high volumes, large attachments, and both API-based and SMTP services.
Handling High Volumes
Implemented a scalable solution that efficiently manages large-scale email sending without interruptions or downtime.
Seamless Integration
Integrated the service provider with existing systems, including Salesforce, enabling smooth email automation and dynamic PDF generation.
Ensuring Security and Compliance
Ensured adherence to stringent security protocols and regulatory compliance, safeguarding sensitive customer data.
Optimizing Deliverability
Configured the service to maintain high deliverability rates, avoid spam filters, and ensure timely email receipt.
Cost-Effective Scalability
Delivered a cost-efficient and scalable solution capable of supporting current needs while accommodating future growth.
Technology Stack
The carefully selected technologies that power this platform.
Java
Backend ServicesReact
Frontend UISalesforce
CRM & AutomationSAP
ERP IntegrationAWS
Cloud InfrastructureSQL Server
DatabaseDocker
ContainerizationAzure
Secondary CloudSMTP / API
Email ProtocolsDKIM / SPF
Deliverability