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case study

Puravankara Limited

Enterprise Email Automation & Salesforce Integration for India’s Leading Real Estate Brand

puravankara-email-solution-for-enhanced-communication-and-engagement
100%

Email deliverability rate achieved

Zero

Service interruptions post go-live

Auto

PDF generation via Salesforce triggers

Scale

Unlimited daily emails without restrictions

About the Client

Puravankara Limited is one of India's most admired and trusted real estate players, headquartered in Bengaluru. Founded in 1975, the company has a sterling legacy of building international-quality homes delivered on time with transparency over the past 49 years. The group is present in Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Kochi, Goa, Coimbatore, and Mangaluru. Puravankara has been recognised with many credible awards and accolades. The company, so far, has launched three prominent brands on the real estate map – Purva, Provident Housing, and Purva Land. Purva is recognised for its state-of-the-art luxury and theme-based projects, and its flagship World Homme Collection products reflect future homes with innovative technology.

The Problem & Challenges

Purvankara, a leading real estate company, faced the challenge of managing high-volume email communications with a broad customer base, needing to send unlimited emails daily for essential updates, offers, and legal contracts, often with large attachments that traditional email services couldn't support. They required a solution that could handle both API-based and SMTP email services to ensure smooth integration with their existing systems and future scalability. Additionally, the company sought email automation capabilities and dynamic PDF generation within their Salesforce environment to streamline communication workflows, increase efficiency, and provide personalized, real-time updates to their clients.

01

Email Service Provider

Identifying a platform that could support high email volumes, large attachments, and both API-based and SMTP services on one platform.

02

High Volumes of Emails

Managing large-scale daily emails without interruptions or limitations.

03

Integration with Existing Systems

Ensuring seamless integration with existing applications like SAP and Salesforce to enable email automation and dynamic PDF generation.

04

Email Deliverability

Maintaining high deliverability rates, avoiding spam filters, and ensuring timely email delivery.

05

Cost and Scalability

Balancing cost-efficiency with the ability to scale the service as the client's email needs grew.

Our Solution

Webkorps designed and deployed a comprehensive enterprise email automation solution tailored to Puravankara’s unique operational requirements. The approach combined the right technology selection, deep system integration, and careful configuration to deliver a platform that handles communication needs at scale, reliably, securely, and cost-effectively.

Selecting the Right Provider

Chose an email service provider offering a unified platform that supports high volumes, large attachments, and both API-based and SMTP services.

Handling High Volumes

Implemented a scalable solution that efficiently manages large-scale email sending without interruptions or downtime.

Seamless Integration

Integrated the service provider with existing systems, including Salesforce, enabling smooth email automation and dynamic PDF generation.

Ensuring Security and Compliance

Ensured adherence to stringent security protocols and regulatory compliance, safeguarding sensitive customer data.

Optimizing Deliverability

Configured the service to maintain high deliverability rates, avoid spam filters, and ensure timely email receipt.

Cost-Effective Scalability

Delivered a cost-efficient and scalable solution capable of supporting current needs while accommodating future growth.

Technology Stack

The carefully selected technologies that power this platform.

Java

Backend Services

React

Frontend UI

Salesforce

CRM & Automation

SAP

ERP Integration

AWS

Cloud Infrastructure

SQL Server

Database

Docker

Containerization

Azure

Secondary Cloud

SMTP / API

Email Protocols

DKIM / SPF

Deliverability
Automate Your Enterprise Communications with Webkorps.